Website architecture, design, development, and project management, with a focus on usability, accessibility, and maintainability. Attention to meeting the needs and expectations of stakeholders and audience by producing an interactive experience that feels good and gets people where they want to go with a minimum of confusion.

Organization, categorization, and presentation of informative and persuasive information for effective communication.
A focus on the visual aspects of presenting ideas and information; alignment with, or creation of, visual language standards, and finding ways to present complex information visually.
Informational and persuasive writing and editing with the audience and media in mind.

Training design and development for corporations, non-profits, and small businesses. Emphasis on curriculum and course development approaches that work for adult audiences and meet a knowledge or performance need.

I bring research, analysis, and management competencies to all my projects. Analyzing and improving a workflow process or attending to team structure and dynamics can support informational and instructional goals. A problem may have a "simple" solution ("we need a self-paced e-learning course," "the user guides need updating") or may have a complex solution ("performance is down in this department; we need an integrated solution that includes new software, a new workflow, and the learning and informational assets required to support that.)