Projects

Project Management and Business Analysis

I bring solid research, analysis, and management competencies to all my projects. Analyzing and improving a workflow process or attending to team structure and dynamics can support informational and instructional goals. A problem may have a "simple" solution ("we need a self-paced e-learning course," "the user guides need updating") or may have a complex solution ("performance is down in this department; we need an integrated solution that includes new software, a new workflow, and the learning and informational assets required to support that.")

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Project Management Projects
Thumbnail (link) Project Description and Link
Thumbnail of section of a process map, with link to the gif file Process Map of a "Should" State (gif)

As part of a TQM (Total Quality Management) team, I worked with key stakeholders in an Accounts Receivable department to solve problems that delayed fulfillment of payment. This solution was reached as a result of analyzing the current state of departmental processes, to identify gaps, inefficiencies and redundancies.

Thumbnail of text from a project plan that describes goals for website redesign, with link to the pdf Project plan for Interim Website (pdf)

Based on an initial proposal, this plan lays out goals, assumptions and constraints, workflow, schedule and team roles for an interim website redesign for a small non-profit. My primary roles were Project Manager and Information Architect, although I also developed and edited content, helped design the interface, and developed most of the interim site.

Thumbnail of front page of web project redesign project summary, with link to the pdf Website Redesign Summary (pdf, 364kb)

This presentation, made to the Board of Trustees of a mid-sized religious congregation, summarizes plans for a major redesign of the website. Plans include migration of the site to a Content Management System.
Thumbnail of a small portion of the table of contents from a needs analylsis document, with link to the pdf [P] Excerpt of Statement of Work

I was lead Business Analyst on this project for a health-care related company. The goal was to convert a competitive research publication from paper to electronic for enterprise-wide deployment over the intranet. The original impetus from the department focused on freeing up staff time. Through survey and major stakeholder interviews, I elicited a more compelling reason—to create an easily accessible, searchable electronic archive.

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